Returns

Please follow the return procedure below:
 
Returns
Returns are accepted within 28 days of receipt.
 

DIVA COSTUMES RETURNS:
We accept hassle-free returns within 28 days of receipt of goods.
Please sign in to see full details.

In the unlikely event you experience an issue with a costume, contact Diva Costumes on [email protected] with your order number and account details to begin the return process.

Items must have not been worn (only tried on for the briefest fitting purposes), free from marks such as makeup or deodorant and in the original packaging, including tags/accessories attached. 
We can process a refund once the parcel is received and inspected.
Please sign in to see full details.
 
Send parcels to:
Returns
#order number/school name
Diva Costumes
Unit 242 Europa Boulevard
Warrington 
WA5 7TN
 
OVERSEAS RETURNS:
We accept hassle-free returns, 30days from the invoice date.
Contact [email protected] for local instructions for returns.

Further details are available in your approved account pages.